Think Beyond Practice LLC | Effective Date: June 1, 2026
By accessing or using Think Beyond Practice ("Platform," "we," "us," or "our"), operated by Think Beyond Practice LLC, a Washington limited liability company, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not access or use the Platform.
These Terms apply to all users of the Platform, including paid members, free trial users, visitors, and users of any tools, services, content, or features provided by Think Beyond Practice LLC.
If you are using the Platform on behalf of a professional practice, business entity, or other organization, you represent that you have the authority to bind that entity to these Terms.
Think Beyond Practice provides a professional education and clinical workflow support platform for psychiatric prescribers, mental health clinicians, and related healthcare professionals. The Platform includes a range of clinical reference tools, workflow software, simulation-based educational content, professional discussion communities, AI-assisted content retrieval, credentialing infrastructure, and continuing education resources, which may be expanded, modified, or discontinued over time.
Current and planned offerings include but are not limited to:
Think Beyond Practice Forum — a moderated professional discussion community for psychiatric prescribers
Practice Lab — interactive simulation-based training tools for billing, documentation, clinical reasoning, and workflow decisions
Practice Manager — clinical practice operations toolkit including assessment delivery, letter generation, clinical reference tools, compliance documentation, and operational workflow support
Credentialing Hub — self-service credentialing data management and application tracking, with optional Autopilot automated outreach service
Ask the Archive — AI-assisted retrieval and synthesis of Platform content
Continuing Education Courses — accredited and non-accredited educational content (accreditation status varies by course and is disclosed at the point of access)
Think Beyond AI (planned) — AI-assisted clinical documentation and patient engagement tools
The Platform is designed to support professional judgment, education, workflow organization, and clinical reference needs. The Platform is not an electronic health record (EHR), is not intended to replace your EHR, and is not a substitute for independent clinical, legal, business, or regulatory decision-making.
We reserve the right to modify, add, remove, or discontinue any feature, service, or component of the Platform at our sole discretion, with reasonable notice where material changes affect paid features.
The Platform provides educational content, clinical reference tools, workflow software, peer discussion forums, and AI-assisted content. Nothing on the Platform constitutes:
Medical advice or clinical decision support requiring regulatory clearance
Legal advice
Financial or accounting advice
Billing, coding, or reimbursement guarantees
Specific compliance guidance for your jurisdiction or practice circumstances
Information provided through the Platform is general in nature and is intended for use by appropriately licensed and credentialed professionals exercising independent professional judgment. Information may not reflect the most current clinical, regulatory, billing, or legal standards. You are solely responsible for verifying the accuracy and applicability of any information through primary sources before acting on it.
You are solely responsible for all professional decisions, including:
Clinical assessment, diagnosis, and treatment of patients
Medical documentation and chart entries
Coding, billing, and claims submission
Compliance with HIPAA, state licensure requirements, controlled substance regulations, and all other applicable laws
Business and financial decisions related to your practice
Certain Platform features generate content using artificial intelligence systems, including but not limited to assessment summaries, draft clinical notes, treatment plan content, letter drafts, chart note language, and reference material synthesis ("AI Outputs").
You acknowledge and agree that:
AI Outputs are computer-generated content and may contain errors, omissions, inaccuracies, hallucinations, or content that does not reflect current clinical, regulatory, or legal standards
AI Outputs are provided as drafting assistance only and must be reviewed, edited, and verified by you before any clinical, billing, documentation, legal, or business use
AI Outputs do not constitute clinical decision support intended for regulatory clearance under applicable medical device frameworks
Think Beyond Practice does not warrant the accuracy, completeness, or fitness for any particular purpose of any AI Output
You retain sole responsibility and liability for any AI Output you incorporate into patient care, clinical documentation, communications, or any other use
You will not represent AI Outputs as the work product of Think Beyond Practice for purposes of clinical accountability
You agree to use AI features in compliance with applicable professional standards, scope of practice rules, and informed consent requirements where applicable.
You represent and warrant that:
You are appropriately licensed, certified, and credentialed to practice in the jurisdictions where you provide care to patients
Your professional license is in good standing and not subject to active suspension, revocation, or disciplinary action that would limit your scope of practice
Your use of the Platform is consistent with the scope of your professional license, your collaborative practice agreements (if any), and applicable state practice laws
You will obtain and maintain all required state-specific authorizations, including telehealth registrations, controlled substance registrations, and PDMP enrollments where applicable
You are responsible for verifying that any cross-state practice activity complies with the licensure laws of every state in which you practice
You further represent that you will not use the Platform to provide clinical services in any jurisdiction where you are not appropriately licensed.
Certain Platform features require the input of patient information, including names, contact information, dates, clinical details, medication lists, diagnostic information, and assessment data, for the purpose of generating outputs (such as letters, assessments, treatment plans, chart note content, or reference materials).
You represent and warrant that:
You have obtained any patient consents, authorizations, or notices required by HIPAA, state law, or your professional standards before using Platform features that process patient information
You will not submit patient information through Platform features that are not designed to handle such information
Your use of the Platform complies with the HIPAA Privacy Rule, Security Rule, and Breach Notification Rule, and all applicable state privacy laws
The Platform is designed to minimize storage of Protected Health Information (PHI). Most patient-facing features process patient information transiently and auto-delete patient data after delivery to you. Specific data handling practices for each feature are described in our Privacy Policy.
To the extent that Platform features process PHI on your behalf, the relationship is governed by a separate Business Associate Agreement (BAA) executed between you and Think Beyond Practice LLC. The BAA controls in the event of any conflict between these Terms and the BAA with respect to PHI.
You acknowledge that the Platform is not a substitute for your own HIPAA compliance program. You remain responsible for your covered entity obligations, including your own risk assessments, policies, workforce training, breach response, and patient rights handling.
To access most features, you must create an account.
You agree to:
Provide accurate, current, and complete information during registration
Maintain and promptly update your account information
Maintain the confidentiality of your login credentials and not share your account with others
Use a strong password and enable additional security features where available
Notify us promptly at privacy@thinkbeyondpractice.com of any unauthorized access, suspected compromise, or security incident affecting your account
You are responsible for all activity that occurs under your account, including activity by anyone you authorize to use your credentials.
We may, at our sole discretion, suspend or terminate accounts that we reasonably believe have been compromised, are being used in violation of these Terms, or are being used by individuals who do not meet eligibility requirements (including professional licensure requirements).
8.1 Subscription Plans. The Platform offers multiple subscription plans, including legacy and current pricing tiers. Available plans, included features, and current pricing are displayed at the time of purchase. Some legacy tiers are closed to new members and remain available only to members who subscribed before the tier was closed.
8.2 Billing Cycle. Subscriptions are billed in advance on a monthly or annual basis, depending on the plan you select. Your subscription begins on the date of your first successful payment.
8.3 Auto-Renewal. Subscriptions automatically renew at the end of each billing period at the then-current rate for your plan unless you cancel before the renewal date. By subscribing, you authorize us to charge your payment method on a recurring basis.
8.4 Cancellation. You may cancel your subscription at any time through your account settings or by contacting billing@thinkbeyondpractice.com. Cancellation takes effect at the end of your current billing period. You will continue to have access to paid features through the end of the period for which you have paid.
8.5 Refund Policy. New subscriptions include a fifteen (15) day money-back guarantee. If you cancel within fifteen days of your initial subscription and request a refund, we will refund the subscription fee for that initial period. After the fifteen-day window, subscription fees are non-refundable except as required by applicable law. Annual subscriptions are not refundable on a pro-rata basis after the fifteen-day window.
8.6 Failed Payments. If a scheduled payment fails, we may attempt to charge your payment method again. If we are unable to collect payment after reasonable retry attempts, we may suspend or terminate your access to paid features.
8.7 Price Changes. We may change subscription prices for new members at any time without notice. For existing members, we will provide at least thirty (30) days' notice before any price increase takes effect, communicated via email to the address associated with your account. Some legacy tiers may be permanently grandfathered at their original price as described at the time you subscribed; grandfathered pricing remains in effect as long as your subscription remains continuously active.
8.8 Taxes. Subscription prices do not include applicable sales, use, value-added, or other taxes, which will be added to your invoice where required.
8.9 State-Specific Auto-Renewal Disclosures. For California residents and residents of other states with applicable subscription disclosure laws, additional disclosures regarding auto-renewal, cancellation methods, and refund rights are provided at the time of subscription and are incorporated into these Terms by reference.
You agree not to:
Use the Platform for any unlawful, fraudulent, or harmful purpose
Use the Platform in violation of any applicable professional standards, ethical rules, or regulatory requirements
Submit false, misleading, or fraudulent information through any Platform feature
Upload, post, or share content that violates patient privacy, professional confidentiality, or third-party intellectual property rights
Submit PHI through Platform features that are not designed to handle such information
Attempt to reverse engineer, decompile, disassemble, or otherwise derive the source code of the Platform
Scrape, harvest, or systematically extract Platform content
Interfere with, disrupt, or attempt to gain unauthorized access to the Platform, its servers, or its networks
Use automated systems, bots, or scripts to access the Platform except as expressly authorized
Resell, redistribute, or commercially exploit Platform content, tools, or features
Use the Platform to develop, train, or improve any competing product or AI system
Use the Platform to provide services to others in a way that misrepresents your relationship with Think Beyond Practice or the source of Platform content
Misrepresent yourself, your credentials, your professional licensure, or your affiliation when using the Platform
Share login credentials with any third party
Engage in conduct that harasses, threatens, or harms other Platform users
We reserve the right to investigate suspected violations and to suspend or terminate access for violations of these Terms, with or without notice depending on the severity of the violation.
The Platform includes features that allow users to submit content, including forum posts, comments, contributed templates, feedback, questions, and other user-generated material ("User Content").
10.1 Ownership. You retain ownership of User Content you submit.
10.2 License to Platform. By submitting User Content, you grant Think Beyond Practice LLC a worldwide, non-exclusive, royalty-free, sublicensable, perpetual, and irrevocable license to use, host, store, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in connection with operating, improving, and promoting the Platform. This includes the right to display your User Content to other Platform users, use it to improve Platform features (including AI features and content libraries), and feature it in marketing materials with attribution where appropriate.
10.3 Representations. You represent and warrant that:
You own or have the necessary rights to submit the User Content
The User Content does not violate any third-party rights, including copyright, trademark, privacy, or publicity rights
The User Content does not contain PHI of any individual, except as expressly required and handled by a specific Platform feature
The User Content complies with these Terms and applicable law
10.4 Removal. We may remove User Content that we determine, in our sole discretion, violates these Terms, applicable law, or community standards.
10.5 Feedback. If you submit suggestions, ideas, feedback, or recommendations regarding the Platform ("Feedback"), you grant Think Beyond Practice LLC an unrestricted, perpetual, royalty-free license to use, modify, and incorporate such Feedback into the Platform without compensation or attribution.
11.1 Platform Content. All Platform content, including text, graphics, images, software, tools, simulations, AI models, content libraries, branding, trademarks, logos, and the overall design and structure of the Platform, is owned by or licensed to Think Beyond Practice LLC and is protected by copyright, trademark, and other intellectual property laws.
11.2 Limited License to Use. Subject to your compliance with these Terms and payment of any applicable fees, Think Beyond Practice LLC grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for your personal professional use within your clinical practice.
11.3 Restrictions. You may not:
Reproduce, distribute, publicly display, modify, or create derivative works of Platform content without our written permission
Remove or alter any proprietary notices on Platform content
Use Platform content to create competing products or services
Use Platform trademarks or branding without our written permission
11.4 Outputs Generated for Your Practice. Documents generated by Platform tools for your specific clinical use (such as letters, assessment summaries, treatment plans, and chart note content) may be incorporated into your patient records and practice documentation. This permitted use does not grant you rights to the underlying tools, templates, or AI models that produced the outputs.
11.5 DMCA. If you believe content on the Platform infringes your copyright, you may submit a notice under the Digital Millennium Copyright Act to legal@thinkbeyondpractice.com with the information required by 17 U.S.C. § 512(c)(3).
The Platform integrates with third-party services and infrastructure providers, including but not limited to payment processors, hosting providers, AI service providers, email and messaging services, analytics services, and authentication providers ("Third-Party Services"). A current list of subprocessors is available at https://thinkbeyondpractice.com/subprocessors and is updated as our infrastructure changes.
Third-Party Services have their own terms of service and privacy policies, which apply to your use of those services through the Platform. Where Third-Party Services process PHI on our behalf, we maintain appropriate Business Associate Agreements as required by HIPAA.
We are not responsible for the acts, omissions, or content of Third-Party Services, except as expressly required by our Business Associate Agreement obligations.
Your use of the Platform is subject to our Privacy Policy, available at https://thinkbeyondpractice.com/privacy, which describes how we collect, use, store, and protect information.
The Platform is designed to minimize the collection and storage of sensitive information. However, you remain responsible for ensuring that your use of the Platform complies with applicable privacy laws, including HIPAA, state privacy laws, and any other regulations applicable to your practice.
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
REGARDLESS OF THE LEGAL THEORY ON WHICH SUCH CLAIMS ARE BASED, THE TOTAL LIABILITY OF THINK BEYOND PRACTICE LLC FOR ANY AND ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO THE PLATFORM IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
You agree to indemnify, defend, and hold harmless Think Beyond Practice LLC and its owners, officers, employees, contractors, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:
Your use of the Platform
Your violation of these Terms
Your violation of any law, regulation, or third-party right
Your professional decisions, including clinical, diagnostic, billing, documentation, and business decisions
Your handling of patient information, including any breach of HIPAA or other privacy laws
Your breach of any representation or warranty made in these Terms
User Content you submit to the Platform
Your misuse of any AI Output or Platform tool
Think Beyond Practice LLC reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses. You may not settle any matter without our prior written consent.
17.1 Termination by You. You may terminate your use of the Platform at any time by canceling your subscription as described in Section 8.
17.2 Termination by Us. We may suspend or terminate your access to the Platform, with or without notice, for any of the following reasons:
Violation of these Terms
Failure to pay applicable fees
Conduct that we reasonably believe poses a risk to other users, to the Platform, or to Think Beyond Practice LLC
Loss of professional licensure or credentials required for Platform eligibility
Extended period of account inactivity
Discontinuation of the Platform or specific features
17.3 Effect of Termination. Upon termination, your right to access and use the Platform ceases immediately. Sections that by their nature should survive termination (including Sections 3, 4, 6, 10, 11, 14, 15, 16, 18, 19, and 20) will survive.
17.4 No Refund Upon Termination for Cause. If we terminate your account for violation of these Terms, you will not be entitled to a refund of any prepaid fees.
We may update these Terms from time to time. When we make material changes, we will provide notice by:
Updating the "Last Updated" date at the top of these Terms
Posting a notice on the Platform
Sending an email to the address associated with your account, where the change materially affects your rights
Continued use of the Platform after the effective date of revised Terms constitutes acceptance of the revised Terms. If you do not agree to revised Terms, you must stop using the Platform and cancel your subscription.
The version of the Terms in effect at the time of any dispute will govern that dispute.
19.1 Governing Law. These Terms are governed by the laws of the State of Washington, without regard to its conflict of law principles.
19.2 Informal Resolution. Before filing a formal claim, you agree to first attempt to resolve any dispute informally by contacting legal@thinkbeyondpractice.com with a written description of the issue. We will attempt in good faith to resolve the dispute through negotiation within thirty (30) days.
19.3 Venue. If informal resolution is unsuccessful, any dispute arising from these Terms or the Platform shall be brought exclusively in the state or federal courts located in Spokane County, Washington, and you consent to the personal jurisdiction of those courts.
19.4 Class Action Waiver. To the fullest extent permitted by law, you agree that disputes will be resolved on an individual basis and not as part of any class, collective, or representative action.
20.1 Entire Agreement. These Terms, together with the Privacy Policy and any applicable Business Associate Agreement, constitute the entire agreement between you and Think Beyond Practice LLC regarding the Platform and supersede any prior agreements.
20.2 Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
20.3 No Waiver. Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.
20.4 Assignment. You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms in connection with a merger, acquisition, sale of assets, or other business transaction.
20.5 Force Majeure. We will not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including natural disasters, acts of war, government actions, internet or infrastructure failures, or pandemics.
20.6 Relationship of Parties. These Terms do not create any partnership, joint venture, employment, agency, or franchise relationship between you and Think Beyond Practice LLC.
20.7 Notices. Notices to you may be sent to the email address associated with your account. Notices to Think Beyond Practice LLC must be sent to legal@thinkbeyondpractice.com with a copy to the address listed below.
Think Beyond Practice LLC 9631 N Nevada St, Suite 209 Spokane, WA 99218
General Support: support@thinkbeyondpractice.com Billing Inquiries: billing@thinkbeyondpractice.com Legal Notices: legal@thinkbeyondpractice.com Privacy and Security: privacy@thinkbeyondpractice.com Credentialing: credentialing@thinkbeyondpractice.com